Resilience can be learned. No matter what the odds.

Support and Services
There are things that we can do that improve how we think and feel about ourselves, our lives and experiences, FACT. These are commonly known as the five ways to wellbeing.
In this section we talk about each of the five ways and offer practical things you can do and activities you can get involved in that enable you to keep yourself feeling happy and well.



For useful information and links to free apps to download to your phone please click Apps to support five ways to wellbeing

Find more information about the Five Ways to Wellbeing,
and Youthspace’s version


What to do if you have a friend in trouble

If one of your friends is suffering from anxiety or panic attack:

  • Ask them what you can do to help
  • Give them some space – disperse any crowd that may have gathered
  • Help them to breathe; counting breaths with them might help
  • Get help from an adult

If you know one of your friends is in crisis or immediate danger:

  • Remember it’s not your fault
  • Call 999
  • Tell a teacher or another trusted adult in school

Where to get help and support

Speak to someone you trust like your parents or brother or sister. If not someone at home, speak to someone you trust at school or at a group or club you attend, like your friends, teacher or youth worker.

Get help online. If you are aged 10-18, you can get help online by talking to friendly, qualified counsellors. This service is free, safe and anonymous. For more information or to access a free magazine or group forum go online to Monday-Friday 12 noon till 10pm and weekends 6pm till 10pm.


Where to get help in a crisis

If you have self-harmed, or having suicidal thoughts and need emergency help, call 999.

Feeling depressed, alone and anxious or being bullied, call Childline 0800 1111. They will be there to listen to you 24 hours a day.

For serious mental health concerns, if you, a family member or friend are in distress and need urgent help or advice contact the 24-hour mental health support line on 0800 731 2864.

I’m not happy. What should I do?


How do I feel happy again? Why do I always feel worried? If these are questions you’re asking yourself, or if you know you are dealing with stress, anxiety or depression, the NHS Moodzone is here to help. If you’re looking for self help videos, or information to better understand your emotions, you’ve come to the right place.


Doc Ready

Doc Ready helps you get ready for the first time you visit a doctor to discuss your mental health. From keeping track of appointments, to helping you understand what to expect and what to say during your visits, Doc Ready can make that first trip to the Doctor seem a little more manageable.



Kooth can offer you free, safe and anonymous ways to ask for help. Kooth specialise in working with 11 to 25 year olds, just like you, who are facing challenges in life. Kooth’s online counsellors are on hand to lend an ear whenever you need to talk.



Questions about your health?

Young people have been saying they need quicker,
easier access to reliable information.
NHS Go is the new way to get 24/7 instant access to
information that can help you take control
of your health.
It’s easy to use, fast, reliable, and has accurate and up to
date information about health issues.
The app is anonymous, confidential and can be downloaded
for iOS and Android. It’s also available online.